- My Fianceé is Engaged, But I’m Not!
Although organizations consistently talk-up employee engagement, we know that only three in ten employees are engaged. That leaves another seven in ten people withholding the best of their energy, ideas,...
- Three Things Managers Say... but leaders don't
I believe what people say. More than that, I believe the attitudes they express knowingly or unknowingly. When I enter an organization, I pay close attention to what managers say,...
- Do You Know What Obama Knows?
In Maryland, it is easy to get an education by reading the bumper stickers on your fellow travelers’ cars. Recently I was struck by the leadership lessons offered by President...
Category Archives: Healthcare
Johns Hopkins’ physician Marty Makary is campaigning to make healthcare safer – and cheaper – by publishing healthcare outcomes for all to see. His new book, Unaccountable, is sure to be a clarion call for true healthcare reform – as … Continue reading
Too often, physician leaders (and others) use the sick care model when it comes to performance management. They expect high performance but don’t do the work to create it. It’s like the old medical model that expected health by virtue of treating disease. These days doctors are starting to focus on creating health through lifestyle choices – eating right, exercising, and avoiding exposure to health risks. In the same way, high performance doesn’t just happen. It is created. Continue reading
Physicians face increasing pressure to sell services and churn patients – partly to pay off their loans for medical school, partly to pay for malpractice insurance, partly to cover their administrative overhead, and partly to earn the financial rewards of … Continue reading