- New Presentation Skills Program for Leaders
There is no ceiling on the communication skills leaders need. No matter how good you are, better is always better. No matter what your position, more skills for communicating in...
- Running Into Angry Arms
Have you noticed that the presidential race is fueled by anger? Tuesday was primary election day in Maryland, and I voted for a losing candidate. He isn’t angry about the right...
- On Appreciation and Engagement
I have an enviable job; I get to help leaders figure out how to create productive, prosperous workplaces. Yesterday, Amanda Gianotti of Allogram Inc., and I spoke with the Women...
Category Archives: Healthcare
I have an enviable job; I get to help leaders figure out how to create productive, prosperous workplaces. Yesterday, Amanda Gianotti of Allogram Inc., and I spoke with the Women in Business at the Hunt Valley Business Forum. Our topic … Continue reading
Johns Hopkins’ physician Marty Makary is campaigning to make healthcare safer – and cheaper – by publishing healthcare outcomes for all to see. His new book, Unaccountable, is sure to be a clarion call for true healthcare reform – as … Continue reading
Too often, physician leaders (and others) use the sick care model when it comes to performance management. They expect high performance but don’t do the work to create it. It’s like the old medical model that expected health by virtue of treating disease. These days doctors are starting to focus on creating health through lifestyle choices – eating right, exercising, and avoiding exposure to health risks. In the same way, high performance doesn’t just happen. It is created. Continue reading
Physicians face increasing pressure to sell services and churn patients – partly to pay off their loans for medical school, partly to pay for malpractice insurance, partly to cover their administrative overhead, and partly to earn the financial rewards of … Continue reading