Here we share some of the resources that we have used over the years. In it you will find books, articles, podcasts, videos, tools other resources that have contributed to the Credo perspective. If you have a suggestion for this list, please contact us.
Books and Articles
Communication
- Fierce Conversations (2002) Susan Scott.
- How to Win Friends and Influence People (1981) (Rev.ed) Dale Carnegie.
- Made to Stick: Why Some Ideas Survive and Others Die (2008) Chip Heath & Dan Heath.
- Nonviolent Communication: A Language of Life (2003) Marshall B. Rosenberg, Ph.D.
- The Power of a Positive No: Save the Deal, Save the Relationship – and Still Say No (2007) William Ury.
- Working the Room: How to Move People to Action Through Audience – Centered Speaking (2002). Nick Morgan.
Decision Making
- Judgment: How Winning Leaders Make Great Calls (2007) Noel M. Tichy and Warren G. Bennis.
- Streetlight and Shadows: Searching for the Keys to Adaptive Decision Making, (2009) Gary Klein.
- The Power of Intuition: How to Use Your Gut Feelings to Make Better Decisions at Work, (2003) Gary Klein.
- Sources of Power: How People Make Decisions (1999) Gary Klein.
- Blink: The Power of Thinking Without Thinking (2005) Malcom Gladwell.
- The Art of Choosing (2010) Sheena Iyengar.
Personal Development
- Becoming a Person of Influence: How to Positively Impact the Lives of Others (1997) John C. Maxwell & Jim Dornan.
- Change Anything: The New Science of Personal Success. (2011) Kerry Patterson, Joseph Grenny et al.
- Flourish: A Visionary New Understanding of Happiness and Well-being. (2011) Martin Seligman.
- FYI: For Your Improvement, A guide for development and improvement. ( 4th ed. 2004) Michael M. Lombardo & Robert W. Eichenger.
- Credibility: How Leaders Gain and Lose It, Why People Demand It (1993) J.M. Kouzes & Barry Posner.
- Managing Yourself: What Brain Science Tells us About How to Excel, (2010) Harvard Business Review.
- Mindset: The New Psychology of Success, (2006) Carol Dweck, PhD.
- Now, Discover Your Strengths (2001) Marcus Buckingham.
- Go Put Your Strengths to Work(2007) Marcus Buckingham.
- Integrity; The Courage to Meet the Demands of Reality (2006) Dr. Henry Cloud.
- Taking Control of Your Stories (7/15/2014) Kerry Patterson, Podcast
- The Successful Manger’s Handbook: Develop Yourself, Coach Others (2004) Susan H. Gebelein, Brian Davis et al.
Leadership and Influence
- Becoming a Person of Influence: How to Positively Impact the Lives of Others (1997) John C. Maxwell & Jim Dornan, J.
- Credibility: How Leaders Gain and Lose It, Why People Demand It (1993), J.M. Kouzes & Barry Posner.
- First Among Equal How to Manage a Group of Professionals (2002) Patrick J. McKenna and David H. Maister.
- Influencer: The Power to Change Anything (2007) Kerry Patterson.
- It’s Your Ship: Management Tips From the Best Damn Ship in the Navy (2002) D. Michael Abrashoff.
- Leadership That Gets Results, Harvard Business Review (2000), Daniel Goleman.
- Primal Leadership: Realizing the Power of Emotional Intelligence (2002) Daniel Goleman, Richard Boyatzis & Anne McKee.
- The Trusted Advisor (2000) David Maister, Charles H. Greene & Robert M Galford.
- The Ascent of a Leader (1999) Bill Thrall, Bruce McNicol & Ken McElrath .
- To Sell is Human (2012) Daniel Pink,
Leading During Change
- Change Anything: The New Science of Personal Success (2011) Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler.
- Influencer: The Power to Change Anything (2007) Kerry Patterson.
- Made to Stick: Why Some Ideas Survive and Others Die (2008) Chip Heath & Dan Heath.
- Switch: How to Change Things When Change is Hard (2010) Chip Heath & Dan Heath.
- Leading Change (1996) John Kotter.
- Big Changes at Best Buy (2003) Elizabeth Gibson & Andy Billings.
- The Tipping Point (2002) Malcolm Gladwell.
Motivation
- Creating Engaged Employees (2014) Michael Boyes.
- Drive: The Surprising Truth About What Motivates Us (2009) Daniel H. Pink.
- Engaging a Multigenerational Workforce (2014) Michael Boyes.
- Flourish: A Visionary New Understanding of Happiness and Well-being. (2011) Martin Seligman.
- 4 Keys to Managing a Multi-generational Workforce (2014) Michael Boyes.
- Improving Staff Morale Through Authentic Appreciation, Paul White Ph.D. (2015)
- Influencer: The Power to Change Anything (2007) Kerry Patterson.
- Managing Yourself: What Brain Science Tells us About How to Excel, (2010) Harvard Business Review.
- One More Time, How Do you Motivate Employees (1968) Frederick Hertzberg, Harvard Business Review.
- The Five Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People (2011) Gary Chapman & Paul White.
Performance Improvement
- Built to Last: Successful Habits of Visionary Companies (1994) Jim Collins & Jerry I. Porras.
- Good to Great: Why Some Companies Make the Leap and Others Don’t (2001) Jim Collins.
- Influencer: The Power to Change Anything (2007) Kerry Patterson.
- Peak Performance: Aligning the Hearts and Minds of Your Employees (2000) Jon R. Katzenbach.
- The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations (2004) Rob Cross & Andrew.
Relationship Management and Conflict
- Boundaries Face to Face: How to Have that Difficult Conversation You Have Been Avoiding (2003) Dr. Henry Cloud & John Townsend.
- Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior ( 2005) Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler.
- Crucial Conversations: Tools for Talking When the Stakes are High (2002) Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler.
- Difficult Conversations: How to Discuss What Matters Most (1999) Douglas Stone, Bruce Patton & Sheila Hutton.
- Frozen By Tension in the Office: A Matter of the Heart and the Head, MediNews (February 2015) Michael Boyes, Credo Consulting
- Getting Past No: Negotiating Your Way from Confrontation to Cooperation (1991) William Ury.
- Getting to Yes: How to Negotiate Agreement without Giving In (2003) Roger Fisher, William Ury & Bruce Patton.
- Have a Nice Conflict: How to Find Success and Happiness in the Most Unlikely Places (2012) Kent Mitchel et al.
- How to Win Friends and Influence People (1981 Rev. ed) Dale Carnegie.
- Love is the Killer App: How to Win Business and Influence People (2002) Tim Sanders.
- Managing with Power: Politics and Influence in Organizations (1994) Jeffery Pfeffer.
- Never Eat Alone and Other Secrets of Success One Relationship at a Time (2005) Keith Ferrazzi with Tahl Raz.
- The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations (2004) Rob Cross and Andrew.
- The Power of N.I.C.E.: How to Negotiate So Everyone Wins – Especially You (1998) Shapiro, M. & Janakowski.
- The Power of a Positive No: Save the Deal, Save the Relationship – and Still Say No (2007) William Ury.
- The Likeability Factor: How to Boost Your L-Factor and Achieve Your Life’s Dream (2005) Tim Sanders.
House Blend
- A Place for Boomers (2016) Michael Boyes, Credo Consulting.
- Building High-Performance Teams (2002) Michael Boyes, Credo Consulting.
- Creating Engaged Employees, (2014) Michael Boyes, Credo Consulting.
- Engaging a Multigenerational Workforce (2014) Michael Boyes, Credo Consulting
- Frozen By Tension in the Office: A Matter of the Heart and the Head, MediNews (February 2015) Michael Boyes, Credo Consulting.
- 4 Keys to Managing a Multi-generational Workforce (2014) Michael Boyes.
- Hiring Positive Performers (2002) Michael Boyes, Credo Consulting.
- Millennials To The Rescue?
- Productive Work Climates (2002) Michael Boyes, Credo Consulting.
- Training Needs Assessment (2011) Michael Boyes, Credo Consulting.
- An Overview of Coaching (2011) Michael Boyes, Credo Consulting.
- A Critical Conversation Guide: How to Master Conversations Others Avoid (2011) Michael Boyes, Credo Consulting.
Interesting
- Unaccountable: What Hospital Won’t Tell You and How Transparency Can Revolutionize Healthcare (2012) Marty Makary, MD.
