Category Archives: Performance Management

On Appreciation and Engagement

I have an enviable job; I get to help leaders figure out how to create productive, prosperous workplaces. Yesterday, Amanda Gianotti of Allogram Inc., and I spoke with the Women in Business at the Hunt Valley Business Forum. Our topic … Continue reading

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Is Employee Appreciation Day Coming Up?

Christmas and the end of the fiscal year are fast approaching. That has a lot of people thinking about “employee appreciation.” Visions of parties, bonuses, promotions and sugar plum fairies are dancing through senior managers’ heads. Parties can be a lot … Continue reading

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The Zombie Chronicles

In my last post I shared four things you can do to create a zombie workforce. If you have a tribe of zombies but would rather have a team of zealots, this post is for you. Never fear; it can … Continue reading

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Executive Intent – C.A.P.E.S

Disappointing Results Leaders know how frustrating it can be when team members fail to follow what seem to be simple directions to complete a task.  It’s tempting to attribute the glitch on the staff member, but wisdom instructs leaders to … Continue reading

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Feedback, The Breakfast of Champions

The other night I watched two teenage sisters shine. They shined so brightly that their audience beamed with pride at their character and accomplishment. The girls volunteered to make a presentation and be coached in front of roughly fifty adults … Continue reading

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Failure Management, Sick Care, and Ray Lewis

Too often, physician leaders (and others) use the sick care model when it comes to performance management. They expect high performance but don’t do the work to create it. It’s like the old medical model that expected health by virtue of treating disease. These days doctors are starting to focus on creating health through lifestyle choices – eating right, exercising, and avoiding exposure to health risks. In the same way, high performance doesn’t just happen. It is created. Continue reading

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