The leadership versus management debate is meaningless.
- Strong leadership engages people and unites them under a common purpose.
- Strong management coordinates work and keeps people productive.
- Your organization needs both at every level.
Organizations commonly fail to effectively partner leadership with management, and many unwittingly pit the two against another by creating separate systems for each. Commonly supervisors receive leadership training, exposing them to the fundamental principles of leadership. At the same time process improvement is left to specialists in quality assurance and performance management directed by the executive offices. As a result supervisors are unsure and ill equipped to fulfill their role as leader and a manager.
It doesn’t have to be this way. Here’s how we help:
Performance Improvement
Unifying People, Purpose, and Productivity
We offer a unified approach to performance improvement as a function of leadership at every level in the organization. We apply the tools and approaches developed over the last 20 years of organizational development consulting. Our consultants have certifications in Six Sigma, ISO, and Human Performance Improvement.
Group Facilitation
Stay on Track
Because few business decisions are implemented without the input of others, meetings are a near certainty. But often they bog down resulting in conflict, confusion, and disengagement. An outside facilitator can help take the frustration out of meetings and manage the process so it actually accomplishes the group’s goals. If the stakes are high, bringing in a skilled facilitator is inexpensive insurance.
Organization Assessments & Employee Surveys
Discover the Truth
Leaders need to know exactly what’s going on in the organization, but candid feedback is often difficult to obtain when moving at the pace of business. Employee surveys help leaders discover if conditions are really promoting employee engagement, satisfaction, and productivity. Credo Consulting builds employee surveys by combining client specifications with social science research on employee attitudes, behavior, and effectiveness.
Competency and Workforce Assessments
Matching People with Purpose
Competency models provide a common language for describing the human qualities that make high performance possible. Well-defined competency models are the foundation for employee selection, performance management, professional development, and compensation programs. You can make the right fit if you have the right strategy.
Team Development
Have Fun Getting Unified
Some managers look to team building to when productivity flags or relationships are strained. Whether it’s a stress-relieving game or a role-clarification activity, our exercises are designed to diagnose and intervene so you stay productive.
Transition Workshops
The Transition Workshop is a way to help leaders and their teams quickly adjust to organizational changes such as new leadership, team responsibilities, policies/procedures, or a new business vision. The workshop typically lasts one-half to one day in length and engages leaders and their teams in how to reach and sustain success in the new work environment.
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