Category Archives: Conflict

If I Can’t Be Divergent, I’ll be Candor

Last weekend I went to see Divergent, a movie based on a trilogy written by Veronica Roth.  Most of us read the series and were eager to be disappointed because, well, the movie is never as good as the book. … Continue reading

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Three Things Managers Say… but leaders don’t

I believe what people say. More than that, I believe the attitudes they express knowingly or unknowingly. When I enter an organization, I pay close attention to what managers say, and I have learned some of the telltale messages of … Continue reading

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Dancing with a Bear

Stepping on Toes The giant man rose to his feet displaying his 6’8”, 400-pound frame, reached for his coat as if ready to walk out, and asked me “Do you want to know what I think of that?” We had … Continue reading

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The Campaign for Accountability in Healthcare

Johns Hopkins’ physician Marty Makary is campaigning to make healthcare safer – and cheaper – by publishing healthcare outcomes for all to see. His new book, Unaccountable, is sure to be a clarion call for true healthcare reform – as … Continue reading

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Do Frank Conversations Hurt Your Career?

It seems to me that entering frank conversations with peers, employees, and superiors can hurt your career. That’s too bad because honest frank conversations are more than important for success; they are required. The gate to success is marked “Courage to Deal with Reality Required; No Ostriches Allowed.” Continue reading

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Deference and Handling the Truth with Leaders

This is an interesting commentary on communication with and among leaders. Dangers of Deference:Ron Ashkenas, HBR: My thoughts… For many years I worked in the private sector where this dynamic was very evident. The degree of deference present seemed to … Continue reading

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